Legal
Privacy Policy
Effective Date: 1 April 2025
Lion Force Pty Ltd is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following personal information:
- Contact details — name, email address, phone number, and company name, when you submit an enquiry or contact form
- Business information — details about your business that you share during consultations or engagements
- Website usage data — anonymised analytics including pages visited, browser type, and referring URLs (collected via cookies)
We do not collect sensitive information (as defined under the Privacy Act) unless strictly necessary and with your explicit consent.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and deliver our consulting services
- Communicate with you about your project or engagement
- Send relevant updates about our services (you may unsubscribe at any time)
- Improve our website and service delivery
We do not sell, rent, or trade your personal information to third parties.
3. Disclosure of Information
We may share your information with:
- Service providers who assist us in delivering our services (e.g. cloud infrastructure, email platforms), bound by confidentiality obligations
- Third-party AI platforms where required to deliver your project — we will notify you of this before any data is shared
- Legal or regulatory authorities where required by law
4. Data Storage & Security
Your information is stored on secure servers located in Australia and/or with reputable cloud providers operating under appropriate data processing agreements. We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.
5. Cookies
Our website uses cookies to improve your experience and understand how visitors use the site. You can disable cookies in your browser settings, though this may affect some functionality. We do not use cookies for advertising purposes.
6. Accessing or Correcting Your Information
You have the right to request access to the personal information we hold about you, and to ask us to correct any inaccuracies. To make a request, contact us at hello@lionforce.com.au. We will respond within 30 days.
7. Complaints
If you believe we have mishandled your personal information, please contact us at hello@lionforce.com.au first and we’ll do our best to resolve it. If you’re not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Changes to This Policy
We may update this Privacy Policy periodically. The current version will always be available on this page, with the effective date noted above.